TRAI Cautions Banks and Financial Institutions Against use of Unregistered Telemarketers
New Delhi: The Telecom Regulatory Authority of India (TRAI) has cautioned banks and financial institutions against use of unregistered Telemarketers for promoting their business in violation of provisions of “The Telecom Commercial Communications Customer Preference (Thirteenth Amendment) Regulations, 2010”. The Authority said here today that despite actions taken by it, it continues to receive a large number of complaints from consumers against banks, insurance companies, builders, etc. for making calls/ SMSs organized through unregistered telemarketers.